1. Presentation of the store
Store name: contact@ozelies.com
2. Purpose
These General Conditions of Sale govern sales made on the site [ www.yoursite.com ]. They define the rights and obligations of the parties in the context of the online sale of goods or services offered by the seller to the consumer.
3. Acceptance of the conditions
Any order implies unreserved acceptance of these general terms and conditions of sale. They may be modified at any time by [Name of your store].
4. Products
The products offered are those listed on the website [ www.yoursite.com ], subject to availability. Each product is accompanied by a description provided by the seller.
5. Price
Prices are listed in euros, inclusive of all taxes (TTC), excluding delivery charges. The seller reserves the right to change its prices at any time, but the product will be invoiced based on the price in effect at the time the order is confirmed.
6. Order
The customer confirms their order by activating the "Order" link after accepting these general terms and conditions of sale. An order confirmation email is sent automatically.
7. Payment
Payment is due immediately upon ordering. Payment can be made by credit card, PayPal, or any other method offered on the site.
8. Delivery
Products are delivered to the delivery address indicated when ordering. Delivery times are given as an indication. [Name of your store] cannot be held responsible for delivery delays due to a third party or force majeure.
9. Right of withdrawal
In accordance with current legislation, the customer has 14 days from receipt of their order to exercise their right of withdrawal, without justification. The product must be returned in its original condition, and the return shipping costs are the customer's responsibility.
10. Guarantees and returns
The products benefit from the legal guarantee of conformity and the guarantee against hidden defects. In the event of non-compliance, a replacement or refund may be made.
11. Liability
[Name of your store] cannot be held responsible for damages resulting from misuse of the purchased product.
12. Protection of personal data
The information collected is necessary for order management and business relationships. In accordance with the French Data Protection Act (or GDPR), the customer has the right to access, rectify, and delete their data.
13. Applicable law and disputes
These terms and conditions are subject to French law. In the event of a dispute, an amicable solution will be sought before any legal action is taken.